Privacy policy

Personal Information Collected By Patten Graphic Supplies: Patten Graphic Supplies uses information that we collect from our visitors to personalize and improve your visit with us. 

For your protection and peace of mind, Patten Graphic Supplies uses 256-bit encryption SSL certificate to protect your on-line shopping experience and to improve your confidence at transaction time. Secure sockets layer (SSL) certificate enables secure e-commerce and communications for Web sites, intranets, and extranets. We chose this trusted mark of high assurance for Internet security and enabled the strongest SSL encryption available for every visitor on our site. 

Patten Graphic Supplies collects any information which you enter on our Web site. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, and/or e-mail address. 

Whenever you visit our Web site we collect and store information such as "cookies" which remember information about a visitor from one page to the next and from one visit to the next. We may collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; the URLs which lead you to and around our Web site including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services. 

Orders: When you place an order with Patten Graphic Supplies, we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase and help prevent fraudulent transactions. 

If you have any questions or would like additional information on this policy, please contact Patten Graphic Supplies at (866)577-2287 or

Returns Policy

You can cancel this order within two weeks after we have received it. You can return new, unopened items from a cancelled order within 2 weeks after they have been delivered to you. Items should be returned in their original packaging. For more information on cancelling orders and returning items, please contact us.